Shipping Policy
1. Order Processing Time
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Orders are typically processed within 1–3 business days after payment is received.
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Orders are not processed or shipped on weekends or holidays.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Delivery Time
We use trusted carriers such as USPS, UPS, and FedEx.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if available)
Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
3. Shipping Rates
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Free shipping may be offered on select products or promotions.
4. Shipping Locations
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We currently ship within the United States.
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At this time, we do not offer international shipping unless otherwise stated.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment.
6. Delays & Service Interruptions
While we strive to meet delivery timelines, delays may occur due to:
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Weather conditions
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Carrier issues
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High order volumes
We are not responsible for delays caused by shipping carriers.
7. Lost or Damaged Packages
If your package is lost or arrives damaged:
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Please contact us within 5 days of delivery
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Email: Info@jemko.shop
We will work with the carrier to resolve the issue and assist you as needed.
8. Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
